Tonex One?
I need to write up a list, but first thing do this.
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With whatever instrument you are playing at the time, hold down the little mode button that lights up when the pedal is on for longer than six seconds. Everything will blink then the three knobs at the top are in a global setup mode.
Global Setup Mode
Hold the ALT button for six seconds to enter global setup mode. Dual Mode and Stomp Mode Turn the Bass knob fully counterclockwise to select dual mode. Turn the Bass knob fully clockwise to select stomp mode.
Cabinet Bypass if playing through full range speakers use the cabinet models
Turn the Mid knob fully counterclockwise to activate the speaker cabinet model on all presets.
Turn the Mid knob fully clockwise to bypass the cab on all presets.
Input Trim just very slightly above 12 position ^ gets the captures to sound as they did from the original sources. 2-3 is ok for more push, but if you get red light it's way too hot.
Use the Treble knob to set your guitar’s input level. The knob’s LED will glow green to indicate signal strength; if it turns red, that’s clipping, so turn it down.
Global Volume
While in global setup mode, the main knob sets global volume rather than Tone Model amplifier gain.
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If you use your stage monitors for playback, hook your computer up to that system and setup your sounds in the Tonex software. You look up in the top left corner. There is a window that you click on the right side of to save and rename a preset.
In the left side pane you should make a new folder to put your gig presets in. They are made, saved and named in that top left window, and select your new folder as the target for saves.
Now you have the sounds tweaked, but they are not on your device. At the top in the middle of the page go to the librarian page. While in that page, select your new folder with your new saved presets. The list is shown and you drag them into the Tonex in whaever order you want them.
They should sound from the pedal very closely to how they did from the computer.
You may already do this setup. It is the only way to disable the problematic DEPTH making too much lowend and to access PRESENCE on the Tonex One.
If you have a problem maybe now with this process we can discover something that fixes it.

Signatures have a 255 character limit that I could abuse, but I am not Cecil B. DeMille.